GFI FaxMaker 1 Installing fax devices | 4
1 Installing fax devices
1.1 Which fax devices to use with GFI FaxMaker?
GFI FaxMaker can use many fax devices, including modems. GFI however highly recommends investing
in a professional fax server device such as a Brooktrout TR1034 or Trufax fax board, a Dialogic Diva
Pro/Server ISDN fax card or an AVM B1 ISDN fax card.
These devices are far superior to a modem or multi-port modem in terms of reliability and
transmission speed. Modems can be unreliable, requiring regular resets, and are frequently not
compatible with all fax machines; this often results in failed faxes. The chipset used is an important
factor; however, since modem manufacturers constantly change chipsets it is difficult to recommend
a particular model or brand.
In terms of cost, a Brooktrout Trufax, Dialogic or AVM card is relatively inexpensive: only marginally
more expensive than using 2 modems. Depending on what card you choose, you also get more fax
features - for example, inbound routing or faster 33.6 faxing.
For the most up to date list of supported fax devices, refer to: http://go.gfi.com/?pageid=FM_
Devices.
1.2 Installing a Dialogic Diva Server ISDN Adapter
The Dialogic (Eicon) Diva Server Adapter should be installed into the server as per the installation
instructions provided with the card. The list of currently supported Dialogic cards is available online
at http://go.gfi.com/?pageid=FM_Devices.
The latest drivers, installation guides and support for the Dialogic product range is available from the
Dialogic website at http://www.dialogic.com/.
NOTE
Current Dialogic adapters are Universal PCI (3.3/5 volts), however always check the technical
details of the adapter to make sure the adapter is suitable for the server hardware.
GFI FaxMaker uses CAPI (Common ISDN Application Programming Interface - www.capi.org) to
interface with supported Dialogic (& AVM) ISDN cards. CAPI support is provided by installing the
Dialogic Diva Server software and drivers.
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